Building Plastics Wales Limited

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SERVICE UPDATE : COVID-19
Service Update : COVID-19

SERVICE UPDATE : COVID-19

This page is the best place to find the latest information on our store openings and delivery services.

Customer Update 23/04/2020

We are currently experiencing an increase in online orders and telephone orders. We are currently still accepting orders however we are unable to offer a next working day service. Your order should be delivered within 7 working days.

A message to our customers

The COVID-19 global crisis is affecting us all. Our first priority is to maintain public health in-line with Government advice, while aiming to continue serving our customers and help them to get their jobs done.

Where it is safe to do so, we are keeping our inline store open - colleagues and customers should follow government guidelines and not come in to store if they are experiencing symptoms of COVID-19. Please visit NHS 111 for more information.

We recommend where possible to use our Online Ordering Service, this way you can browse safely on your own device, to avoid unnecessary travel and reduce contact with others. We provide a free delivery service to areas with-in 20 miles of our depots and if the order is over £100 we deliver Free to England & Wales and parts of Scotland. We have a decicated phone 01495 221 630 and we will be happy to take a phone order if you are having problems orderering online or you have an account with us that you wish to use. Please note that this line is busy and we will answer you as soon as possible.

Home Deliveries

We are aware of some reduction in service from our delivery partners. Deliveries will be completed, but we cannot currently guarantee our next day delivery service in some instances and we have removed premium delivery options.

In order to keep you updated with your delivery progress, please ensure we have your mobile number when placing an order so you can be updated with your order.

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