Building Plastics Wales Limited

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Useful Information







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Pricing and Payments
Can I use my PayPal account instead of a Credit Card?
  Yes, you will be given the option to use PayPal when you go through to the MY CART section. You will be given the option to or
Is my card details secure when I pay through your website?
 

Building Plastics is working together with PayPal, Visa and MasterCard to offer you a safer shopping experience when using your credit card or PayPal account online.

Verified by Visa
and MasterCard SecureCode follow the same principles as Chip and Pin, by helping to protect your card against unauthorised use when you shop via the Internet. Paypal have their own security and all your payments are managed through their website.

If your bank or card issuer is already a part of this scheme, then you might have already noticed the Verified by Visa or MasterCard SecureCode page appear when you last made a purchase with a participating retailer on the Internet.

If your bank is yet to introduce this security measure then the following information will explain how it works and the added protection benefits of registering.

Online protection benefits

  • Shop online with added security and peace of mind..
  • Your personal password is linked to your card only, and not to your computer.

How it works

If you have not already set up your card with Visa or Master card, When you reach the checkout page you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers..

Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

Volusion secured Website

This Web site can secure your private information using a Volusion SSL Certificate. Information exchanged with any address beginning with https is encrypted using SSL before transmission so you can be assured your information is safe.


Do I have to pay VAT?
  If you are purchasing items in the UK you will need to pay VAT. For transparency we display both with and without VAT prices
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).